Stagnasi Reformasi Administrasi (Studi Pada Program SIMPELAKU Disdukcapil di Desa Girijaya Kecamatan Cibinong Kabupaten Cianjur)
DOI:
https://doi.org/10.61332/antasena.v1i2.117Keywords:
Pelayanan Publik,E-Government,Program Simpelaku.Abstract
This study aims to determine the Simpelaku Program in the implementation of Population Administration management and find out what are the inhibiting and supporting factors for the implementation of the Simpelaku Program in Girijaya Village, Cibinong District, Cianjur Regency. The method used in this research is qualitative research methods, data collection techniques using interviews, observation, as well as documentation and source triangulation. The results show that the implementation of the Simpelaku Program in Girijaya Village, Cibinong District, Cianjur Regency has been going well, it is indicated by the Girijaya Village Government supporting the Simpelaku Program by directly assisting the community in using Simpelaku online services, Although there are still obstacles in the implementation of the Simpelaku Program, such as the people of Girijaya Village, many do not understand the use of digital services, and have not been able to take advantage of technology in the form of G edget or computer, Simpelaku Program Applications often experience technical problems.
References
Ahmad Fauzi,2021, Manajemen Publik : Pengertian, Tujuan, dan Fungsi Pada Masyarakat, Sabtu,tersedia di : https://www.rajamanajemen.co m/manajemen-publik.
Everett M.R.2003 Diffusion of Innovation,New York: The Free Press
Instruksi Presiden No. 03 Tahun 2003 tentang kebijakan strategis penerapan Electronic Governmen.
Kemenko Pmk, Reformasi Birokrasi Kemenko PMK, tersedia di : https://www.kemenkopmk.go.i d/.
Modul 1 Pelatihan Reformasi Birokrasi Metode e-learning, Hakikat Reformasi Birokrasi
Peraturan MENPAN dan RB Nomor 30 Tahun 2014 Pedoman Inovasi Pelayanan Publik
Rizka M Merdeka.2022,”Kenali Apa Itu Disrupsi, Penyebab, Dampak, dan Cara Menghadapinya”, tersedia di : https://greatdayhr.com/idid/blog/disrupsi-adalah/,
Robby, U. B. I., & Tarwini, W. (2019). Inovasi pelayanan perizinan melalui online single submission (OSS) Studi pada izin usaha di dinas penanaman modal dan pelayanan terpadu satu pintu (DPMPTSP) kabupaten bekasi. Administratio: Jurnal Ilmiah Administrasi Publik dan Pembangunan, 10(2), 51-57.
Sistem Informasi Desa Cipanas ,2020 ,SIMPELAKU (Sistem Implementasi Pelayanan Administrasi Kependudukan), tersedia di : https://www.cipanas.desa.id/art ikel/2020/11/18/simpelakusistem-implementasipelayanan-administrasikependudukan
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Dede Resa Maesaroh
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
