Pendampingan Pemanfaatan Media Sosial dalam Pengembangan Produk dan Layanan Pariwisata Berkelanjutan Desa Wisata Liyangan

Authors

  • Kismartini Program Studi Administrasi Publik, Universitas Diponegoro
  • Tri Yuniningsih Program Studi Administrasi Publik, Universitas Diponegoro
  • Retna Hanani Program Studi Administrasi Publik, Universitas Diponegoro
  • Asih Widi Lestari Program Studi Administrasi Publik, Universitas Diponegoro
  • Rosalina Woro Subektie Program Studi Administrasi Publik, Universitas Diponegoro

DOI:

https://doi.org/10.61332/windradi.v4i1.541

Keywords:

Digital Promotion, Liyangan Tourism Village, Social Media, Sustainable Tourism, Tourism Awareness Group

Abstract

This community service program aimed to strengthen the capacity of the Tourism Awareness Group (Pokdarwis) and the local community of Liyangan Tourism Village, Purbosari Village, Ngadirejo District, Temanggung Regency, in utilizing social media for the development of sustainable tourism products and services. The main problems faced by the partners included unplanned tourism promotion, limited skills in digital content production, and the absence of a structured social media publication calendar. The program was implemented through community education, training, content calendar workshops, digital promotion mentoring, and participatory evaluation through observation, discussion, and activity monitoring. The results showed an increase in participants’ understanding of the role of social media as a promotional tool, destination branding medium, and instrument for strengthening community participation in tourism management. Participants also began to identify local tourism potential, formulate content ideas, design posting schedules, and understand the use of social media features such as reels, stories, and live streaming. This activity created an initial impact on more structured, creative, and sustainable digital promotion management for Liyangan Tourism Village. However, several challenges remain, including limited digital devices, internet access, and participants’ technical experience. Therefore, continuous mentoring is needed to strengthen content production consistency and integrate digital promotion with local creative economy development.

References

Buhalis, D., & Law, R. (2008). Progress in information technology and tourism management: 20 years on and 10 years after the Internet. Tourism Management, 29(4), 609–623. https://doi.org/10.1016/j.tourman.2008.01.005

Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing: Strategy, implementation and practice (7th ed.). Pearson.

Gunn, C. A., & Var, T. (2002). Tourism planning: Basics, concepts, cases (4th ed.). Routledge.

Hermawan, H. (2016). Dampak pengembangan desa wisata Nglanggeran terhadap ekonomi masyarakat lokal. Jurnal Pariwisata, 3(2), 105–117.

Inskeep, E. (1991). Tourism planning: An integrated and sustainable development approach. Van Nostrand Reinhold.

Kotler, P., Bowen, J. T., & Makens, J. C. (2017). Marketing for hospitality and tourism (7th ed.). Pearson.

Leung, D., Law, R., Van Hoof, H., & Buhalis, D. (2013). Social media in tourism and hospitality: A literature review. Journal of Travel & Tourism Marketing, 30(1–2), 3–22. https://doi.org/10.1080/10548408.2013.750919

Pemerintah Desa Purbosari. (2024). Profil Desa Purbosari Kecamatan Ngadirejo Kabupaten Temanggung Tahun 2024. Pemerintah Desa Purbosari.

Suansri, P. (2013). Community-based tourism handbook. Responsible Ecological Social Tours Project (REST).

Tjiptono, F. (2017). Service management: Mewujudkan layanan prima (3rd ed.). Andi.

Undang-Undang Republik Indonesia Nomor 10 Tahun 2009 tentang Kepariwisataan. (2009). Lembaran Negara Republik Indonesia Tahun 2009 Nomor 11. Sekretariat Negara Republik Indonesia.

Undang-Undang Republik Indonesia Nomor 11 Tahun 2010 tentang Cagar Budaya. (2010). Lembaran Negara Republik Indonesia Tahun 2010 Nomor 130. Sekretariat Negara Republik Indonesia.

Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel information search. Tourism Management, 31(2), 179–188. https://doi.org/10.1016/j.tourman.2009.02.016

Yoeti, O. A. (2016). Pengantar ilmu pariwisata. Angkasa.

Downloads

Published

2026-06-21

How to Cite

Kismartini, Yuniningsih, T. ., Hanani, R. ., Lestari, A. W., & Subektie, R. W. . (2026). Pendampingan Pemanfaatan Media Sosial dalam Pengembangan Produk dan Layanan Pariwisata Berkelanjutan Desa Wisata Liyangan. WINDRADI: Jurnal Pengabdian Masyarakat, 4(1), 14–23. https://doi.org/10.61332/windradi.v4i1.541

Issue

Section

Articles